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"Lets not beat around the bush"

your questions answered

1. Does it hurt?

We cannot say that it is pain free, however it isn't awful. Everyone has different pain thresholds and we will quickly be able to find out what your threshold is and adapt the treatment accordingly. i.e. If you find it very painful then we wouldn't do large pieces at a time and would stretch your skin a bit more. Also small touches really help with the pain which is what we are great at. Some people take paracetamol before they come, this is your choice, however we will make the experience as pleasant as possible for you. Chatting during your treatment always helps as well...so have a good old gass! Also the more frequently you have it, the easier it becomes. By the third treatment it won't be a problem at all!

2. Do I have to get on all fours?

The simple answer is no! We don't like this style of waxing and find it quite degrading. We have a simple technique that doesn't put you through such an experience. But don't worry - we will still get everything!

3. Do you do any other type of waxing?

Yes we offer all types of waxing, however we specialise in our Ultimate Mooey treatment. If you want any other areas waxing then please just ask.

4. What's different about this wax?

It’s the peel off style wax which doesn't stick to the skin. We use a barrier oil beforehand which then just allows the wax to set around the hair. This prevents that ripping sensation you get with the strip style wax and really is much less painful because of this. It also gives a smoother finish, less ingrown hairs and can get the hairs when they are much shorter.

5. Do I have to be naked?

You can keep your top clothes on but we will ask you to remove your underwear. We have disposable g-strings if you are shy or worried, however it’s a much easier and quicker treatment if you bare all. Please don't worry as we have seen this all before and it is something we do all day everyday. We have seen every style of women's bits possible so yours won't be any different - trust us!

6. Is there somewhere to freshen up beforehand?

Yes we do have a toilet which has a various refreshment bits in there. The therapists will leave the room for you if you want to have a freshen up. Please don't be shy in asking either - its normal and we are more than happy for you to have a few moments if that would make you more comfortable.

7. How quickly does the hair grow back?

Everyone is different but the average time frame is approx. one month. The more waxing treatments you have, the finer your hair grows back. So you may find that you will be having your treatment done every 6 weeks eventually. Also the hair doesn't grow back like it does when you shave or use removal cream. It will come back finer and more sporadic.

8. Doesn't the hair just grow back prickly?

No it doesn't. When you pull the hair out from the root, it grows back with a fine point to it like hair does naturally. When you shave or use removal cream, it’s like you chop the top off so it comes back blunt which is why it feels prickly.

9. How frequently do I need to have my waxing done?

This is very unique to each individual. Majority of clients will have it done monthly, just as part of their maintenance as such. Some people can't stand any hair so will have it done every other week (We will do this at a cheaper rate because it is less time and product) and some people just don't need it done that frequently. It is better to have it done regularly though as it comes back finer and more sporadic. If you have it done now and again and shave in between then the pain levels don't change neither does the hair growth.

10. How long does it take?

Approximately 30 minutes. We book out 45 minutes for your first appointment just in case we need some more time and so you don’t feel rushed, but after that it will be more like 20 – 30 minutes.

11. Is it only young people that have this done or can anyone have it?

We have clients of all ages coming to us for waxing. It is all about you as an individual and what you prefer. An age doesn't even come into it; however we won’t do the Ultimate Mooey treatment on anyone under 18. So if you look like a young pup, we may ask for I.D.

12. Will I bruise or bleed?

A lot of people have had some awful experiences with bleeding and bruising especially when it comes to waxing. Normally this is caused by strip style wax as it pulls the skin a lot more or because the skin is super sensitive. Everyone is different and if you do have a sensitive skin then you can bruise slightly sometimes. This tends to stop when you have it frequently. Also if your hair is very long, sometimes it can cause for the wax to pull slightly. So you can always have a bit of a trim if you are worried. Bleeding is caused because we are pulling the hair from the root. This is generally on very coarse hair, but again as you have more treatments, the roots get finer which then makes it easier for the hair to be removed and in turn cause a lot less bleeding. Our style of waxing is gentle, but quick.

13. How long does the hair have to be for waxing?

About half a centimetre or more is the right sort of length. On average, if you don't do any wax removal for 2 weeks then it should be right. The wax needs to be able to stick to the hair so a couple of days worth of regrowth is not enough. If you are unsure then you can always pop in and we will check for you before you go ahead and book an appointment

14. What's the difference between this and the strip style wax?

Strip wax sticks to the skin which causes more of a stinging sensation when it is ripped off. We put an oil barrier on the skin before applying our wax and that protects the skin. This wax is designed for very sensitive areas and is perfect to get into more intricate areas without making you the client, or the therapist feel conscious about your private parts. Because the wax sets around the hairs, it can also be applied and taken off in any direction which is very different to the strip style wax. This reduces ingrown hairs and bruising..all in all it is better quality, easier for this particular style of waxing and much less painful for you.

15. Can I book online?

Yes you can book online so you can make an appointment whenever it suits you.

16. Will there be men around or do you do this treatment for men as well?

We don't do men’s waxing and don't think many guys would want shellac nails done, so unless gents are waiting for their partners or friends (Which of course they are welcome to do) then we are not sure we will be seeing many dudes in our facilities.

17. How private it the area that it will taking place in?

The waxing area is extremely private and the only people who will be in there are you and the therapist.

18. I am really shy...I don't like getting naked and I am a bit worried about someone seeing my bits?

Please don’t worry. We have done this treatment lots of times and will do everything possible to make you comfortable. We are friendly and approachable, so just talk to us.

19. What if I am really hairy?

It doesn't matter how hairy you are, but can be a bit more uncomfortable for you if your hair is very long. It would be better for you if you trimmed slightly, otherwise we don't mind at all. The good thing about Hot wax, is that it doesn’t really matter how long the hair is. Sometimes a light bruising can happen with longer hair though, just so you know.

20. I have allergies to some products, will I have a reaction to the wax?

The waxes we use are all hypoallergenic, but do have fragrance in some of them. We can always do a patch test on you if you would like to see if you react, and we do have a wax that is designed for super sensitive skins so we will try both and see which one is better for you. If you normally have a reaction to products, then bring an anti-histamine with you just in case. We cannot guarantee that you won’t have a reaction as everyone is different and everyone’s skin has a different sensitivity. But if you are unsure then the only way we will find out is to do a patch test of the wax. We also will always have various types just in case you are allergic to a particular one.

21. I suffer with ingrown hairs a lot; will this help or make it worse?

Ingrown hairs are caused by various things, however predominantly the hair follicle is damaged slightly or there is a build up of skin in that area that is preventing the hair from growing out of the hair follicle. The best thing you can do is exfoliate. The wax we use will prevent damaging of the hair follicle also as it pulls the hair by setting around it. Strip style waxing can sometimes just snap or break the hair rather than pull it out which is a reason why some people get ingrown hairs more so with waxing. We can always try and get them out for you during your treatment as sometimes they can be tricky to get out yourself.

22. What shape can I have on the front, or is it ok just to have it all off?

This is entirely a personal choice. You can have a landing strip as its known, a triangle, square or just nothing at all. We can try and do hearts but this is very tricky, especially if your hair is straight!

23. What is the difference between Brazilian and Hollywood waxing?

One has a strip and one is all off. We don't like to worry about the name or charge different prices for different names. At Mooeys we let you choose what you want, but do a really good job at getting all of the hair off that you don't want.

24. The thought of having someone waxing all of my bits makes me very nervous?

We have seen it all before and everyone is different anyway. Please don’t worry about coming to see us, we will make you feel at ease straight away. We are very laid back and believe that it’s all about feeling comfortable and having a great service. We will look after you so you have nothing to worry about - promise.

25. Do you wax everything?

In a roundabout answer - Yes! We do all of the sides and front unless you want to leave a bit. We do the entire underneath, including inside the lips too. We then do the back and bum too. This sounds a lot worse than it is - but trust us when we say that once you have had it done once, you will never want to have any other style of hair removal. Smooth as a babies bottom!

26. Do you do any kind of deal if I pre pay?

Yes we do. Please look at the pricing options on the purchasing page. If you join our mailing list we will also send out offers or seasonal specials etc

27. Why is it more expensive than regular waxing?

The reason it’s more expensive is because it’s a far more skilled treatment and we use a very good quality wax. Also our therapists are trained by Amy Neale, the director herself. That or she will be doing the treatment and she really is an absolute perfectionist and expects the same of any of the team.

28. Does size matter, as in my size?

Most definitely not. We welcome anyone - all shapes and sizes

29. Can everyone have this treatment done?

Yes anyone can have this treatment done. If you are pregnant then you may have to get on all fours depending on how far gone you are. This treatment is delivered on a bed though so as long as you can get on and off the bed then we can do your treatment. If this isn’t possible then speak to us as we will always try and find a way to suit you...even if it is done on the floor - we will try!

Got questions? Then just ask.

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